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We do not require you to send us your Social Security Number, however it may be the only way we can positively match your name to a previous water and sewer account. To the extent provided by law, all claim information will be kept confidential.
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We can tell you the source of the Funds. Many of the names listed on the City’s Unclaimed Funds List resulted from checks being undeliverable by the U.S. Post Office. For example, the City is often unable to deliver utility deposit refunds to former account holders by mail because they move without leaving a forwarding address.
There is no charge to make or receive an Unclaimed Funds claim.
If questions arise while processing your claim, a Finance Office employee will contact you by phone or U.S. postal mail.
If you have any questions about Unclaimed Funds held by the City, please do not hesitate to contact us via email or call us at 432-335-3278.